Wall Street Journal Report: For companies operating in developing countries, it pays to commit to improving social and environmental conditions.

25 06 2009

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“Here’s a lesson many executives have yet to learn: A commitment to improving social and environmental conditions in the developing countries where a company operates is the key to maximizing the profits and growth of those operations.” – Wall Street Journal

Research reported in the Wall Street Journal indicates those companies that make a commitment to sustainable business practices in developing countries enjoy six key competitive advantages.

  • A sterling reputation.
  • Better employees.
  • More efficient production.
  • A smoother relationship with authorities.
  • Better coordination, internally and with suppliers.
  • Suppliers that are more reliable and flexible.

But importantly, not only is operating in a sustainable and responsible fashion key in developing countries, so is making your customers aware of that commitment.  Increasingly consumers are examining companies social and environmental track records before deciding what products they plan to buy.

Read the WSJ Report





Aberdeen Research: Executives Making Sustainability A Top Priority

25 06 2009

“Research demonstrates that leading companies have made a resoundingly strong business case for the adoption and expansion of genuine, sustainability strategies and initiatives. ” – Aberdeen Group

In a newly released survey of more than 1600 business executives in 700 companies worldwide, sustainability is identified as one of the top 5 corporate priorities in 2009.  The promising report highlights several key insights into current trends, including:

  • The sustainability efforts are being championed by C-suite executives.
  • Budgets are being either maintained or increased.
  • The vast majority of companies already have executive leadership in place to oversee sustainability.
  • Top performing organizations are already achieving strong business benefits —from cost reductions to enhanced brand value.
  • Across all sectors and geographies, responsibility framed strategies have grown in importance, despite the economy.

The research highlights our beliefs that many, many companies have embraced sustainability and social responsibility and are beginning to see positive return on investment for such efforts.  But few organizations have taken advantage of the opportunity to turn these business practices into differentiated marketing assets and brand equities.  Alignment of sustainability actions and brand messaging and experience remains a huge opportunity to enhance corporate reputation and turn customers into engaged brand ambassadors.

Read the Aberdeen Group Press Release





Frontline World On Digital Dumping

24 06 2009

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Watch Frontline World’s story on digital dumping

A moving and powerful investigation of what happens to all of those digital devices once they leave your life, even with your good intentions to have them recycled.  Learn how they can not only harm the environment, but encourage exploitative and inhumane working conditions in the developing world and lead to data fraud at the hands of criminals in far away lands.





Good News: Marketers Waking Up To The Value Of Sustainable Branding

24 06 2009

In a very encouraging research survey sponsored by the American Marketing Association and Fleishman Hillard, nearly 60% of marketing and communications professionals believe their organizations will be placing increased emphasis on sustainability issues over the next 2-3 years than in the past.

Read the AMA Fleishman-Hillard Research Study

It is an exciting time to be involved in sustainable branding because more and more companies are recognizing that sustainability can not only be a profitable business practice, but a powerful competitive differentiator.

But in one of the odd contradictions of the survey, while 73% believe corporate reputation will be a driver of adopting sustainability practices, only 60% believe marketing considerations will drive sustainability.  We believe corporate reputation and marketing strategies should be incredibly inter-twined and that communicating and providing ways for people to experience a company’s commitment to sustainability is going to be a brand marketing imperative moving forward.

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The truth is that corporate reputation management moving forward requires orchestration of all elements of the organization.  It is critical the internal silos be broken down so corporate social responsibility actions, sustainability initiatives, and brand communication (plus promotion, sponsorship, events, CRM etc) all be choreographed as a part of the overall brand experience.  The customer doesn’t compartmentalize the impressions they take away from a company or a brand so it is important that the organization does not do it either. Now more than ever when it comes to brand reputation management, the right hand and the left hand not only need to know what each are doing—but both hands should be on the wheel!





Trust Matters – The Edelman Trust Barometer’s Scary 2009 Report

23 06 2009

 

“I’m not upset that you lied to me, I’m upset that from now on I can’t believe you”
 Friedrich Nietzsche quotes

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I’m not upset that you lied to me, I’m upset that from now on I can’t believe you”  – Friedrich Nietzsche

Kudos to the Edelman Trust Barometer and their 2009 report citing the state of trust worldwide.  It dramatically underscores there is nothing short of a pandemic of lack of trust between people and companies, the media, CEOs, and experts.

Building sustainable brands will require regaining public trust and Edelman’s study reported only 38% of people 35-54 years old in the United States trusted U.S. businesses.  The report also showed that in the past year 77% of 25-to-64 year olds around the world refused to buy a product or service from a distrusted company.  

There is now a huge trust gap to overcome but those companies who aggressively recognize and embrace this new reality will be the ones that emerge from the recession with momentum and a long term competitive advantage.  

But now is the critical time to create and align sustainable and socially responsbile business practices with branding and communication programs to help your company stand apart and be among the winners in this new world where actions resonate and words alone will be ignored.





Become a fan of The Girl Effect

22 06 2009

picture-10An amazing organization with a mission of helping unleash the power of hundreds of millions of girls in the  developing world.    A major project of the Nike Foundation, the girl effect is already making a difference for girls in challenged countries such as Ethopia and Bangladesh.  A stunning example of driving toward sustainability, the girl effect volunteers help young girls become better educated, run their own business, organize in their communities and look out for her girlfriends.  They deserve all of our support.  experience the girl effect – amazing