Kudos to Red Wing Shoes For Crazy Horse.

10 11 2011

In the latest video in their “Work is Our Work” series, Red Wing Shoes presents this inspirational profile of 5 men against a mountain:  Crazy Horse Monument

In 1939, Chief Henry Standing Bear commissioned Korczak Ziolkowski to build a monument to the late Oglala Lakota hero, Crazy Horse. This arduous process and construction soon consumed Ziolkowski’s entire life. Watch as his son and four other dedicated workers look to preserve both his father’s legacy as well as that of Crazy Horse in this amazing and artfully done video.

Congratulations to Minneapolis, MN agency Brew for this amazing effort.  It is a great example of authentic branding and inspiring storytelling.

Visit the Brew team on-line here.





ImagePower Survey: 60+% of consumers globally want to buy from environmentally responsible companies.

10 06 2011

Monterey, CA – June 8, 2011– Consumer appetite for green products has increased significantly in the past year, according to findings from the annualImagePower® Global Green Brands Survey, one of the largest global consumer surveys of green brands and corporate environmental responsibility. This year’s survey, which polled more than 9,000 people in eight countries, reveals that consumers worldwide intend to purchase more environmental products in the auto, energy and technology sectors compared to last year. Now more savvy about how green choices in personal care, food and household products directly affect them and their families, global consumers are expanding their green purchase interest to higher-ticket items such as cars and technology.

Industries protecting the environment

Consumers are divided on which industry currently does the best job of protecting the environment. 18 percent of American and 20 percent of Australian consumers say the energy industry does the best job of protecting the environment. By comparison, most of respondents in Germany (19 percent), India (22 percent), China (33 percent) and Brazil (22 percent) cite the technology sector. In the UK, more than 21 percent of consumers say the grocery store industry is the top protector of the environment.

Where consumers are spending

While personal care, grocery and household products are the industries with the greatest representation among the top ten brands list, consumers in the US indicate that they intend to spend more money on green technology, energy and automotive products or services in the next year. When it comes to current usage of green products or services, the 2011 study reveals that the household products and grocery categories have the highest consumer adoption rates in all countries except China, where packaged goods/beverages and personal care are the most used categories, and in Brazil, where household products and personal care dominate. In all countries, consumers indicate that in the coming year they are less likely to buy green packaged goods and beverages, grocery and household products.

“We’re seeing a shift in the ‘In Me, On Me, Around Me’ mentality when it comes to purchasing green products,” said Russ Meyer, Chief Strategy Officer of Landor Associates. “Consumers have a good understanding of how green choices in personal care, food and household products directly affect their families, and they are now seeing benefits like costs savings that attract them to higher cost items like cars and technology.”

Greater perceived value in developing countries

Consistent with last year’s study, more than 60 percent of consumers globally want to buy from environmentally responsible companies. Respondents in all eight countries surveyed indicate that they are willing to spend more on green products. In developed countries such as the US and the UK, roughly 20 percent of those surveyed would spend more than 10 percent extra on a green product.

In developing countries, however, consumers say that green products have a higher inherent value. Ninety-five percent of Chinese consumers say they are willing to spend more on a product because it’s green—with 55 percent of them willing to spend between 11-30 percent more. Similarly 29 percent of Indian consumers and 48 percent of Brazilians say they are willing to spend between 11 – 30 percent more on green products.

“Consumers in developing countries express greater concern over the state of the environment in their countries, which may contribute to their greater willingness to pay more for green products,” said Paul Andrepont, Senior Vice President of Penn Schoen Berland. “Consumers in these markets also differ from their developed-nation counterparts in believing that selection, rather than cost, is the greatest barrier to buying green products. Brands that address these consumers’ very real concern – over air pollution in India or deforestation in Brazil – have the ability to position themselves as premium in the market, a possible competitive advantage.”

Packaging is critical

Packaging continues to be a matter of great concern for US consumers. Seventy-one percent believe companies use too much material in product packaging – though only 34 percent of US consumers say they consciously purchase products that use less packaging. Almost half of American consumers feel that packaging that can be recycled is more important than packaging made from recycled or biodegradable materials.

Packaging also plays a critical role in communicating product benefits to US consumers. More than 50 percent of American consumers say on-pack information helps them understand how green a product is. Additionally, 40 percent say that packaging is their primary source for information on environmental issues regarding products.

“Other than price, the two biggest influences on purchase decisions are on-package messaging and prior experience with the product, both of which satisfy the consumer need to understand a benefit beyond ‘saving the world,’” said Annie Longsworth, global sustainability practice leader for Cohn & Wolfe. “It’s critical for green brands to communicate the real and tangible benefits of their products in addition to being green, which still feels like luxury to many consumers.”

2011 US rankings
For the first time since the inception of the ImagePower® Green Brands Study in 2006, the four brands perceived to be the greenest are “born green” companies. The full list includes:

  1. Seventh Generation
  2. Whole Foods
  3. Tom’s of Maine
  4. Burt’s Bees
  5. Trader Joe’s
  6. The Walt Disney Company
  7. S.C. Johnson
  8. Dove
  9. Apple
  10. Starbucks, Microsoft (tied)

“When we analyzed the approach of the top ten brands companies, using our Esty Environmental Scorecard™, it was clear that the winners achieve a product-value-information trifecta,” said Amy Longsworth, partner at Esty Environmental Partners. “The top brands offer clear price value through co-benefits: a great innovative product that meets my functional needs plus green attributes that meet my values needs. These companies also tend to have robust life-cycle insight and complete sustainability strategies across their value chains, which enable them to draw from rich experience and data for their consumer communications.”

Methodology

The seventh annual Green Brands study polled more than 9,000 people in eight countries —including the United States, the United Kingdom, China, Brazil, India, Germany, France and Australia—and was conducted by WPP agencies (NASDAQ: WPPGY) Cohn & Wolfe, Landor Associates and Penn Schoen Berland Associates (PSB), as well as independent sustainability strategy consulting firm Esty Environmental Partners. The Green Brands Study identifies emerging trends related to consumer perception and purchasing behavior of “green” products. The study was conducted online among the general adult population between April 2, 2011 and May 3, 2011. It has a margin of error of +/- 3.0%. In China, India, and Brazil, respondents were from tier-one cities.

To view 2011 global findings, click here. For US findings, click here.





Green is Universal Reports Green Consumersim and Brand Loyalty Are On the Rise.

27 04 2011

A new report from Green Is Universal reports that 78% of consumers believing more than ever that buying green is a way to shop with their values and ethics (up 9 points vs. two years ago).  The poll also reveals that an overwhelming majority of consumers feel they have a personal responsibility to take care of the earth (93%), and believe that if we don’t do so, there will be negative consequences for future generations (91%).  Nine out of 10 consumers say companies have a social responsibility to protect the environment.

Sixty-eight percent (68%) of consumers say it’s worth paying more for a green product or service if it is a brand they trust (an increase of 8 points vs. 2 years ago).”These findings underscore that consumers are increasingly shopping with their values, particularly when it comes to the environment,” said Beth Colleton, Vice President, Green is Universal. “This is an enormous opportunity for marketers to communicate their brand’s commitment to green, as a way to build both loyalty and returns for their business.”

Not only do consumers hold themselves accountable when it comes to protecting the earth, but they believe companies should be held to the same standard. and three-quarters (77%) say they have a more favorable impression of companies that promote environmental causes. Putting their money where their mouth is, findings show substantially more consumers who say they have boycotted a company/product in the past year, because it had policies and practices that were not environmentally responsible (27%) (up 8 points from 2009).

Additional highlights from a related but separate Green is Universal poll on re-use, “From Trash To Treasure,” include the following:

  • 62% say they are making a conscious effort to purchase products made by environmentally responsible companies
  • 68% say they are paying more attention to whether products are made from recycled materials
  • 84% appreciate companies who make it easier for them to recycle
  • 78% appreciate companies who make using recycled materials a priority because it provides them with an easy way to help the environment
  • 57% say they are likely to encourage others to buy products that are made from recycled materials
Reposted from Sustainable Life Media.




PR Week: PR firms fail to meet sustainability communication needs.

3 09 2010

In an article written by Chris Daniels, PR Week shares the results of a new survey by Verdantix which highlights the gap between claims and reality about public relations firms which offer sustainability communication consulting expertise.

Read the article in its entirety below.

Most PR firms fail to meet the needs of clients when it comes to sustainable communications.

That is according to a new report from Verdantix, a sustainable business analyst firm, which evaluated 18 firms that claim to offer expertise in sustainable communications.

The report found a majority of the agencies–11 of them–need to seriously improve their offerings. “It seems like some agencies claim a practice, but there’s really not much there,” says Jim Nail, principal analyst for Verdantix.

In fact, the report singled out just two firms (OgilvyEarth and Cone) as leaders in sustainable communications. Four firms were characterized as being on the verge of leadership:  Context America, Ketchum, Edelman and Cohn & Wolfe.

The evaluations are based on interviews with key agency executives, publicly available information, and off-the-record interviews with 15 clients at firms with global revenues of over $2 billion.

PR firms face numerous challenges in relation to sustainable communication—particularly around the fact sustainability is often a complex subject that requires the guidance of third-party expertise, says Nail.

“Almost every agency we talked to has some relationship with NGOs, but they aren’t systematic about bringing them in. They’ll say, ‘Oh, we’ve done some sustainability work with this client so we know what we need to know,’” he says. “I don’t think that’s  sufficient.”

That sentiment was echoed by clients interviewed for the report, who felt big PR firms lack the required knowledge. In fact, six of the 15 firms engaged specialist CSR or sustainability consultants to provide missing expertise.

One of the few firms applauded by the report for its approach on bringing in third-party experts is OgilvyEarth, which has global sustainability advisers who help the agency develop regionally-based experts.

“We rely on our advisers to keep us honest, ensure our work is up-to-date, and to create additional contacts for us, because sustainability is highly networked,” says Seth Farbman, senior partner, worldwide managing director for OgilvyEarth. “If you don’t surround yourself with people who are deeply involved in sustainability, you’ll always be playing catch-up.”

The report found that PR firms also face a lack of client awareness about their sustainable communication offerings. When clients were asked to name a firm known for their sustainability work, no firm was mentioned by more than three companies. In terms of agencies that were top of mind, OgilvyEarth, Edelman, and Cone topped the list.

“That was probably the biggest disappointment for me—that our capabilities weren’t more well-known,” says Dave Chapman, partner at Ketchum West who oversees the agency’s sustainability practice.

He says even before receiving the report, it was an issue Ketchum was addressing. “When this report was being done, we didn’t have a [Web] page that was dedicated to our sustainability point of view and capabilities, but we do now. We didn’t have an Intranet site where we put a lot more information about process for our own internal sources, but we do now,” says Chapman. “We soon hope to be nipping at the heels of Ogilvy and Cone.”

The report also gave the 18 firms poor marks in terms of demonstrating the kind of transparency around sustainability reporting they espouse to clients. “I was shocked to hear they’re not walking the talk,” says Nail.

Edelman was the first PR agency to issue its own CSR report, in 2005, but hasn’t had one since. Chris Deli, global head of CSR and sustainability practice for Edelman, says the agency has made a financial commitment to complete its second full report later  this fiscal year.

The investment into CSR reporting will help put its own policies under a microscope, as well as help inform Edelman’s client work, says Deli. “We’ll be looking not only at our social and environmental impact on a global level, but also what our individual offices are doing.”





Deloitte: The Gap Between Aspiration and Action

30 08 2010

A new survey of corporate business executives by Deloitte identifies the gap that still exists between sustainability vision and execution.   While most business leaders surveyed indicated knowledge of the benefits of developing a relationship between sustainability and the business, much more work needs to be done to make it a fundamental part of the operational, cultural and strategic performance of the company.

Thanks for Deloitte for making this research available to business leaders everywhere.

Read the Deloitte Executive Summary Here.





Brands and Branding For Good.

29 08 2010

“There must be a better way to make the things we want, a way that doesn’t spoil the sky, the rain or the land.”
– Sir Paul McCartney

Coming to South Africa in October is a conference entitled Brands and Branding for Good.

Congratulations to the organizers and the roster of speakers representing a wide range of global brands including IBM, McDonald’s, Nike, and Dell for coming together to understand and demonstrate how brands can work for the public good.

Learn more about the Brands and Branding For Good Conference here





Peter Clarke: 5 Branding Commandments for the Post-Crash Economy

29 08 2010

A very inspiring article by Peter Clark on 5 compelling branding commandents for marketers and agencies moving forward.  His straightforward summary of branding principals for a post-recession era reminds us that consumer’s expectations for brand behavior are forever changed.

Peter’s commandants are:

1.  Simplicity

2. Transparency

3. Responsibility

4.  Sustainability

5.  Affordability

Read the 5 Commandments Article Here.

Grass Image:  Dennis Wong





From Buyer Beware To Seller Beware: IBM’s Study On Corporate Social Responsibility.

12 08 2009

“Three quarters of businesses admit they don’t understand their customer’s corporate social responsibility expectations well.”

 – “Attaining sustainable growth through CSR”,

IBM Institute For Business Value

 

An interesting study of 250 global business leaders has revealed both the business upside to corporate social responsibility and one of the vulnerabilities – companies who embark on CSR initiatives without a true understanding of the expectations of their customers of those efforts.  The report reveals:

  • 68% of companies are now utilizing CSR as a opportunity and platform for growth.
  • 75% acknowledge the number of advocacy groups collecting and reporting information on their company has increased in the last three years.
  • But only 17% of companies say they really engage and collaborate with their customers regarding CSR activities.

Companies that truly understand the corporate social responsbility expectations of their customers report increased revenues and reduced costs and better differentiated products and services.  They believe they are more effective at improving labor practices, driving sustainability initiatives and aligning philanthropy with business priorities.  They also report having more engaged employees in CSR activities.

Ironically, many companies invest millions of dollars in gaining an understanding customers reactions’ to products and services, but the majority are operating a CSR strategy without insight and collaboration with customers.  The truth is your customer feels entitled to know everything “their brand” is doing.  So we echo IBM’s point of view, today the traditional adage “buyer aware” is now reversed to be “seller beware” — especially if you are unaware of your customers’ expectations regarding your social responsibility practices.

Watch an interview with George Pohle of IBM on the CSR Study